Refund and Cancellation Policy

Last Updated: March 24th, 2023.


At StrongWP, we strive to ensure that our clients are satisfied with our services. We understand that circumstances may change, and you may need to cancel your subscription or request a refund. This Refund and Cancellation Policy outlines the conditions under which you may cancel your subscription and request a refund.

30-Day Money-Back Guarantee

We offer a 30-day money-back guarantee on our Services. If you are not satisfied with our Services for any reason, you may request a full refund within 30 days of your initial purchase. To request a refund, please contact our support team at admin@strongwp.com

Subscription Cancellation

  1. Refunds for Performance Issues
    If we fail to meet the performance guarantees outlined in our Service Level Agreement (SLA), you may be eligible for a refund. Refund eligibility and amounts will be determined on a case-by-case basis, taking into consideration the specific circumstances and our commitments outlined in the SLA.
  2. Refund Processing
    Approved refunds will be processed within a reasonable timeframe, typically within 10 business days. Refunds will be issued using the same payment method used for the original purchase.
  3. Changes to this Policy
    We reserve the right to make changes to this Refund and Cancellation Policy at any time. Any changes will be posted on this page, along with the date of the last update. We encourage you to review this policy periodically to stay informed about our practices.
 
If you have any questions or concerns about this Refund and Cancellation Policy, please contact us at: admin@strongwp.com